Funded Futures Family

I ordered this service thinking it was a great deal, but from the beginning the platform would not properly trade through my NinjaTrader account. I was told I needed to upgrade my Tradovate account to receive live data, which I did, yet the account they provided still showed delayed data and would not trade. I contacted support multiple times asking for help resolving the issue, but I was repeatedly directed back to Tradovate even though I had already completed the upgrade they requested. The service never functioned as promised. Since the platform would not work, I cancelled the service without ever making a single trade. Despite this, they refused to issue any refund. I explained that charging customers for a service that does not function properly is unacceptable. What happened next was even worse. About 30 days later, my credit card was charged FOUR times in a single day without authorization. When I contacted them again, they refused refunds and still failed to resolve the delayed data issue. After requesting a full refund of all charges, they stopped responding entirely, leaving me no choice but to dispute the charges through my credit card company. Extremely poor customer service, failure to provide the promised service, and unauthorized repeated billing. In my experience, this deserves a negative 5-star review.. Its easy to make excuses as you can see from thier reply. In fact most of what say is just that excuses. They could have easily helped me but as we can see from the 4 charges on my credit card in one day is poor management. With poor management comes poor service and therefore their very long excuse. If they put as much effort into helping they would be a promising company. I give them a Negative 5 star review FYI, I did reach out to ninjatrader, they said the issue was with you guys. After all I do trade a live account with them and had never had issues, but for some reason when I trade your account it never happens I get a delayed data issue. If you cant fix that you basically charged me and provided no service and now instead of making it right you stand on your podium. Ever hear the saying "the customer is always right?"

I ordered this service thinking it was a great deal, but from the beginning the platform would not properly trade through my NinjaTrader account. I was told I needed to upgrade my Tradovate account to receive live data, which I did, yet the account they provided still showed delayed data and would not trade. I contacted support multiple times asking for help resolving the issue, but I was repeatedly directed back to Tradovate even though I had already completed the upgrade they requested. The service never functioned as promised. Since the platform would not work, I cancelled the service without ever making a single trade. Despite this, they refused to issue any refund. I explained that charging customers for a service that does not function properly is unacceptable. What happened next was even worse. About 30 days later, my credit card was charged FOUR times in a single day without authorization. When I contacted them again, they refused refunds and still failed to resolve the delayed data issue. After requesting a full refund of all charges, they stopped responding entirely, leaving me no choice but to dispute the charges through my credit card company. Extremely poor customer service, failure to provide the promised service, and unauthorized repeated billing. In my experience, this deserves a negative 5-star review.. Its easy to make excuses as you can see from thier reply. In fact most of what say is just that excuses. They could have easily helped me but as we can see from the 4 charges on my credit card in one day is poor management. With poor management comes poor service and therefore their very long excuse. If they put as much effort into helping they would be a promising company. I give them a Negative 5 star review FYI, I did reach out to ninjatrader, they said the issue was with you guys. After all I do trade a live account with them and had never had issues, but for some reason when I trade your account it never happens I get a delayed data issue. If you cant fix that you basically charged me and provided no service and now instead of making it right you stand on your podium. Ever hear the saying "the customer is always right?"

Great experience - no problems getting payout approved. Had concerns reading some of the negative reviews but that was not the case. Traded Funded account for 3 days - hit the goal - Payout was approved same day and funds paid out. I scalp and many of my trades are less than a 1 minute and did not have any issues with holding times. Thank you

Great experience - no problems getting payout approved. Had concerns reading some of the negative reviews but that was not the case. Traded Funded account for 3 days - hit the goal - Payout was approved same day and funds paid out. I scalp and many of my trades are less than a 1 minute and did not have any issues with holding times. Thank you

I had a really positive experience with FFF (Funded Future Family). Timothy was incredibly kind, professional, and very quick in helping me sort out my issue. His communication was clear and supportive throughout, and he made the whole process much less stressful. Really appreciate the excellent customer service — thank you again, Timothy! V.

I had a really positive experience with FFF (Funded Future Family). Timothy was incredibly kind, professional, and very quick in helping me sort out my issue. His communication was clear and supportive throughout, and he made the whole process much less stressful. Really appreciate the excellent customer service — thank you again, Timothy! V.

They solvme all my problems, trusted company

They solvme all my problems, trusted company

Mujeeb whose with customer service for funded futures was very helpful. I like the fact that he responded to my questions in a timely manner and gave me detailed answers to my questions. Thanks and keep up the excellent work.

Mujeeb whose with customer service for funded futures was very helpful. I like the fact that he responded to my questions in a timely manner and gave me detailed answers to my questions. Thanks and keep up the excellent work.