Anna Katolichenko
UA • 7/11/2025
Terrible Support, too many bugs
The support team is extremely unhelpful and unprofessional, as they take far too long to respond, and when they finally do, they never seem to know what's going on or how long it will take to resolve even simple issues. They can also tell you "we'll fix it asap, please be patient". Most of the time, I end up troubleshooting everything myself in the chat because they don’t know how to handle anything properly. The website is just as bad. It’s full of bugs, slow, and unreliable. You can spend hours just waiting for your account to be created or for a basic glitch to be fixed. Overall, they are not scammers; they pay traders, but the lack of competence and responsiveness makes this service stressful to use.