Cooperation that feels like an obstacle course
My experience with this company has been far from simple or fair. It feels as if every part of their system works against the trader. The platform behaves inconsistently, technical failures happen, and the responsibility for them is instantly shifted onto the user.
Support replies with template messages, without clear explanations or any real attempt to understand the issue. Even when the problem clearly comes from the company’s own technical malfunction, they act as if they’re doing you a “favor” by fixing it.
To trade here, you must not only be a perfect trader but also constantly monitor their system for errors. And even then, there is no guarantee that your results won’t be taken away. In my case, due to a fault on their platform, they removed my profitable account — even though the trade history shows I didn’t place any trades that day. Still, I was told I “exceeded the risk limits.”
It’s a disappointing experience that leaves an important question: can a trader truly rely on a company where the system seems to be working against them from the very start?
Cooperation that feels like an obstacle course
My experience with this company has been far from simple or fair. It feels as if every part of their system works against the trader. The platform behaves inconsistently, technical failures happen, and the responsibility for them is instantly shifted onto the user.
Support replies with template messages, without clear explanations or any real attempt to understand the issue. Even when the problem clearly comes from the company’s own technical malfunction, they act as if they’re doing you a “favor” by fixing it.
To trade here, you must not only be a perfect trader but also constantly monitor their system for errors. And even then, there is no guarantee that your results won’t be taken away. In my case, due to a fault on their platform, they removed my profitable account — even though the trade history shows I didn’t place any trades that day. Still, I was told I “exceeded the risk limits.”
It’s a disappointing experience that leaves an important question: can a trader truly rely on a company where the system seems to be working against them from the very start?