Crypto Fund Trader

CFT has good execution, fair conditions and really tight spread + almost zero slippage. Thats for the pro side of this prop firm. Recently I had to "test" how competent their support team is. My 100k account no. 391399 got breached for violating the daily drawdown limit of 5%. The percentage I actually lost on this day however was 2%. I thought to myself: no problem, I'll reach out to the support, system errors of this type can happen. Even the dashboard clearly showed that this 5% violation was nothing but a flaw in their system. Resolving this minor and easy to grasp issue required over 20 emails back and forth with CFT. I almost gave up reaching out to the support team, because they not only acted extremely incompetent, they also ignored my mails for 10 days or more.

CFT has good execution, fair conditions and really tight spread + almost zero slippage. Thats for the pro side of this prop firm. Recently I had to "test" how competent their support team is. My 100k account no. 391399 got breached for violating the daily drawdown limit of 5%. The percentage I actually lost on this day however was 2%. I thought to myself: no problem, I'll reach out to the support, system errors of this type can happen. Even the dashboard clearly showed that this 5% violation was nothing but a flaw in their system. Resolving this minor and easy to grasp issue required over 20 emails back and forth with CFT. I almost gave up reaching out to the support team, because they not only acted extremely incompetent, they also ignored my mails for 10 days or more.

the platform is very crude and unintuitive. everything should happen automatically and the user of the platform should not have any questions. but this is not the case.

the platform is very crude and unintuitive. everything should happen automatically and the user of the platform should not have any questions. but this is not the case.

Overall, I got most if not all of my questions answered, but some of them were like pulling teeth. I even got an "I already gave you the information you're requesting" and it wasn't actually true, Not exactly a fun experience.

Overall, I got most if not all of my questions answered, but some of them were like pulling teeth. I even got an "I already gave you the information you're requesting" and it wasn't actually true, Not exactly a fun experience.

Good experience

Good experience

I got a mail from cft risk management team that my account has been suspended reason being cos I traded and additional account on the same phone IP?? Are you people being serious right now.. so you suspended my account and canceled my payout all cos I got an addition account and traded it on the same phone where would I have traded it from??. It’s been over a week plus I’ve not gotten my payout not refund, so if I’d not message the support system I would have been expectant of what you guys literally held on to… This is just so not cool Cft.. you’ve literally changed my perception about prop firm. I’d rather start trading live than go through this same situation with any of this company.. Thanks for your response CFT Name: Eniola Omosebi Account that got suspended after requesting for a payout: 1010529

I got a mail from cft risk management team that my account has been suspended reason being cos I traded and additional account on the same phone IP?? Are you people being serious right now.. so you suspended my account and canceled my payout all cos I got an addition account and traded it on the same phone where would I have traded it from??. It’s been over a week plus I’ve not gotten my payout not refund, so if I’d not message the support system I would have been expectant of what you guys literally held on to… This is just so not cool Cft.. you’ve literally changed my perception about prop firm. I’d rather start trading live than go through this same situation with any of this company.. Thanks for your response CFT Name: Eniola Omosebi Account that got suspended after requesting for a payout: 1010529