Funded Futures Family

I’m posting this review out regarding the service I received, which I find deeply concerning and unacceptable. A simple error on your end led to an unfortunate situation, and instead of receiving support or a reasonable resolution, my account was permanently banned. I’ve been using this prop firm for nearly a year, and this is not the level of service I expected—especially given my long-standing relationship with the company. The transaction was disputed solely to prevent a fraudulent charge, as I did not receive the service I was billed for. I have provided screenshots and documentation to ensure full transparency. This was done for safety purposes, not misuse, and it is unreasonable to permanently ban my account without any consideration—particularly when the issue originated from your side. I have invested thousands of dollars with this firm over time, successfully passed the $150,000 account, and remained a loyal supporter since Danny first built the company. To be permanently banned under these circumstances is extremely disappointing and unjustified. This is not the standard of customer service I expected—especially with no resolution, no assistance, and no accountability. Citing company policy does not negate the fact that the service charged for was not provided. I hope this matter can be reviewed fairly and professionally, as the current handling reflects poorly on a firm I have supported for a long time.

I’m posting this review out regarding the service I received, which I find deeply concerning and unacceptable. A simple error on your end led to an unfortunate situation, and instead of receiving support or a reasonable resolution, my account was permanently banned. I’ve been using this prop firm for nearly a year, and this is not the level of service I expected—especially given my long-standing relationship with the company. The transaction was disputed solely to prevent a fraudulent charge, as I did not receive the service I was billed for. I have provided screenshots and documentation to ensure full transparency. This was done for safety purposes, not misuse, and it is unreasonable to permanently ban my account without any consideration—particularly when the issue originated from your side. I have invested thousands of dollars with this firm over time, successfully passed the $150,000 account, and remained a loyal supporter since Danny first built the company. To be permanently banned under these circumstances is extremely disappointing and unjustified. This is not the standard of customer service I expected—especially with no resolution, no assistance, and no accountability. Citing company policy does not negate the fact that the service charged for was not provided. I hope this matter can be reviewed fairly and professionally, as the current handling reflects poorly on a firm I have supported for a long time.

This guy Daniel from support should definitely get a raise. Helped with enquiries I had about connecting my tradovate account to Tradingview and still using real time data. He reached out and helped me all they way until everything was clear. FFF is lucky to have someone like Daniel who takes their time to help in whatever way they can. I wish I could give him 10 stars.

This guy Daniel from support should definitely get a raise. Helped with enquiries I had about connecting my tradovate account to Tradingview and still using real time data. He reached out and helped me all they way until everything was clear. FFF is lucky to have someone like Daniel who takes their time to help in whatever way they can. I wish I could give him 10 stars.

Very fast responses.

Very fast responses.

Bhadmus was very helpful asked him a lot of questions and he was fast to respond Everytime.

Bhadmus was very helpful asked him a lot of questions and he was fast to respond Everytime.

Timothy did amazing this morning. He was able to resolve all of my issues I was having very quick and professional. He updated me every step of the way!

Timothy did amazing this morning. He was able to resolve all of my issues I was having very quick and professional. He updated me every step of the way!