Max Trades
UA • 10/10/2024
An absurd situation has occurred once…
An absurd situation has occurred once again. A promotion was published, which ended with a discount on the purchase of a three-phase account. Wishing to buy an account at a lower price, I asked a question in the Discord support chat before making the purchase: does this account include the option of no minimum trading days, or does it need to be purchased separately, since the promotional offer was not entirely clear? I received a response from an agent stating that it does include it, so I bought the account. Later, it turned out that the absence of minimum trading days was not included in the price. Essentially, I bought an account based on an expert response from support, which was not what I wanted at all. They didn’t want to solve my issue in any way—the support team not only responded slowly, but also didn’t offer any solution. Customer orientation is completely absent here; any problem is just your problem. ______________ Update. After review - i have massage on my email , company appologise for situation , and add addon for free. I am surprised. This is respectful.