Jelle
NL • 12/3/2025
Unfair Treatment, Poor Transparency, Misleading “Competitive Spreads,” and Abusive Practices
I had a deeply disappointing experience with this firm. After reaching nearly $9,500 in profit and becoming eligible to receive my scholarship, I attended the required interview - only for my account to be closed afterward, along with accusations that were completely untrue! During the interview, I explained my strategy twice - the interviewer disconnected mid-session and then reconnected. If the recording failed to capture it, that is not my fault. Despite this, they claimed I did not present any strategy, said my answers were “inconsistent,” and declared that I failed to meet their “minimum standards.” They also cited “login attempts from different countries” as a reason for closure - something entirely beyond my control. I only logged in from my own device and followed their rules at all times! Their spreads and commissions are also among the worst I’ve seen. The spread is around 90/80 cents for US30/US100, with commissions of $4.6 / $2.3 per lot, bringing the effective cost to roughly 550/310 cents. I will let you decide whether that can realistically be called “competitive.” What’s worse is that I was initially forced to remove my honest review because they told me they would not process my refund unless I took it down. This is an abusive and unfair practice. Only after removing the review did I finally receive the refund - more than a month after they originally promised it!! My experience showed a serious lack of fairness, accountability, and professionalism. It seems that the best possible outcome for a trader is simply hoping to get their money back - and even that depends on staying quiet!
