jaden
US • 2/8/2026
Gives solution but later takes back and gives me a permanent ban.
I messed up and initiated a chargeback on a transaction. I own that mistake. However, Tradeify’s system let me keep trading for days after, and kept letting me buy new accounts, I even bought 3 lightings, plus more. I put in the work, hit my targets, and was ready for payouts.When I went to withdraw, my account was frozen. I contacted support, explained the honest mistake, and they agreed to resolve it. Support told me they would send a "repayment coupon" so I could pay back the disputed amount and settle the account. I agreed immediately. Instead of sending the link, they did a total 180 today and told me I am permanently banned and my $5k payout is voided. If the ban was "permanent and regardless of reason," why did support offer me a repayment plan first? This money is for my family’s rent—I’m not trying to scam anyone; I’m trying to pay back the mistake and get what I earned. I didn’t get the email you’re talking about…