ElectriKate
US • 2/12/2026
Tradeify Does NOT Get 5 Stars Today!
Ive had a great experience with Tradeify in the past & have written raving reviews. Today they do not get my 4 & 5 star review...why? I had problems with Tradovate desktop app, on 2/10 I opened a support ticket (75429441). I have 3 min of video showing I could not get out of the position.Which I provided a portion in the ticket & stated I would send entire video via email. I tried going to Tradovate web couldn't get out of the position. It was not my internet or computer. Everything else was working fine. They have NOT replied to my concern. It happened again today! Yes I have video. Tradeify discord AI says they solve tickets on a first in first out basis. They also say they are investigating today's (2/12) outage however, when I have buying challenge concerns i get a reply in minutes. Tradovate is down it takes days....I need help and unfortunately is this the only way I get a human's attention? I am beyond frustrated! I promise I will update on how it was resolved