tradeify

I have been trading with a number or prop firms for over 3 years and rarely if ever join chats, let alone leave reviews. I'm not the most active when it comes to the community. I can attest to the challenges all prop firms have all been facing when it comes to support. Long delays in responses, limited staff and the overwhelming expectation of immediate support when requested. In my experience Tradeify has been nothing short of amazing and heads and shoulders above the rest.  My dad recently passed away over the holidays, and I was in no mood to look at the markets let along trade. I inadvertently breached the inactivity rule and had my funded account closed. Needless to say, this was just another headache I didn’t want to deal with and was originally quite miffed by it and had some harsh feeling for Tradeify.  I opened up a support ticket asking for some leniency by explaining the situation even providing proof of my dad’s passing. It took a while, a good while to be honest but when my ticket finally hit the desk it was handled professionally and compassionately which is not what I was expecting. The communication between myself and their team (Tim in particular) was fantastic. After a few days of waiting, Tradeify restored my funded account on compassionate grounds.           I need to be clear; they didn’t need to do this. I actually didn’t expect it. I breached the minimum activity rule. Yes, the circumstances were unique but once again, they did not have to restore my account. Will I probably blow it like I have with so many other accounts? Good chance I might, but it won’t change the fact that every time I have contacted Tradeify’s support they have always been able to help and resolve any issue I had issue. This is just another example of why I will continue to trade with Tradeify and think that with all their support delays and challanges which are not unique to the industry, they are still tops in the market for us traders!

I have been trading with a number or prop firms for over 3 years and rarely if ever join chats, let alone leave reviews. I'm not the most active when it comes to the community. I can attest to the challenges all prop firms have all been facing when it comes to support. Long delays in responses, limited staff and the overwhelming expectation of immediate support when requested. In my experience Tradeify has been nothing short of amazing and heads and shoulders above the rest.  My dad recently passed away over the holidays, and I was in no mood to look at the markets let along trade. I inadvertently breached the inactivity rule and had my funded account closed. Needless to say, this was just another headache I didn’t want to deal with and was originally quite miffed by it and had some harsh feeling for Tradeify.  I opened up a support ticket asking for some leniency by explaining the situation even providing proof of my dad’s passing. It took a while, a good while to be honest but when my ticket finally hit the desk it was handled professionally and compassionately which is not what I was expecting. The communication between myself and their team (Tim in particular) was fantastic. After a few days of waiting, Tradeify restored my funded account on compassionate grounds.           I need to be clear; they didn’t need to do this. I actually didn’t expect it. I breached the minimum activity rule. Yes, the circumstances were unique but once again, they did not have to restore my account. Will I probably blow it like I have with so many other accounts? Good chance I might, but it won’t change the fact that every time I have contacted Tradeify’s support they have always been able to help and resolve any issue I had issue. This is just another example of why I will continue to trade with Tradeify and think that with all their support delays and challanges which are not unique to the industry, they are still tops in the market for us traders!

Good customer service

Good customer service

their service is dogshit. they dont help you at all. service is also very slow, takes one week for them to respond and don’t even fix your issue at all, they avoid fixing it. i get that tradingview is a third party platform but its also not my fault my trade didnt close at all.

their service is dogshit. they dont help you at all. service is also very slow, takes one week for them to respond and don’t even fix your issue at all, they avoid fixing it. i get that tradingview is a third party platform but its also not my fault my trade didnt close at all.

I achieved my first payout and when doing the KYC verification I was declined. I tried submitting a support ticket but slow response. Then I joined the discord server to ask questions and Gandalf COO totally solve my issue. So far they have been great!

I achieved my first payout and when doing the KYC verification I was declined. I tried submitting a support ticket but slow response. Then I joined the discord server to ask questions and Gandalf COO totally solve my issue. So far they have been great!

Decent company, need to follow the rules for trading. Actually very good for trading behavior.

Decent company, need to follow the rules for trading. Actually very good for trading behavior.