tradeify

I really like this site but the support is really pathetic, takes several hours to get an answer...

I really like this site but the support is really pathetic, takes several hours to get an answer...

This is the second month in a row I've had problems with Tradeify. They were quick to take my subscription on the 28th February yet on the 3rd March I still don't have an account to trade and because I trade mornings in GMT this will be the second day in a row I cannot trade. This is not my error, I paid for the account and Tradeify have yet to deliver. Last month was a similar issue with a data setting which cost me another two days of trading. So that's four days over two months I have paid for and not been able to trade. 48 hours waiting for support last month and I don't expect much better this month. I have lost all confidence in Tradeify's willingness or ability to resolve these issues. If I can't trust Tradeify to resolve simple issues with billing, data and account resets then I certainly won't be able to trust them when it comes to payouts. So, Tradeify, if you're monitoring this (because you're certainly not monitoring your support tickets) I DO NOT WANT TO DO BUSINESS WITH YOU. I WANT TO BE REFUNDED FOR THE ACCOUNT I PAID FOR AND WHICH YOU HAVE NOT PROVIDED.

This is the second month in a row I've had problems with Tradeify. They were quick to take my subscription on the 28th February yet on the 3rd March I still don't have an account to trade and because I trade mornings in GMT this will be the second day in a row I cannot trade. This is not my error, I paid for the account and Tradeify have yet to deliver. Last month was a similar issue with a data setting which cost me another two days of trading. So that's four days over two months I have paid for and not been able to trade. 48 hours waiting for support last month and I don't expect much better this month. I have lost all confidence in Tradeify's willingness or ability to resolve these issues. If I can't trust Tradeify to resolve simple issues with billing, data and account resets then I certainly won't be able to trust them when it comes to payouts. So, Tradeify, if you're monitoring this (because you're certainly not monitoring your support tickets) I DO NOT WANT TO DO BUSINESS WITH YOU. I WANT TO BE REFUNDED FOR THE ACCOUNT I PAID FOR AND WHICH YOU HAVE NOT PROVIDED.

After going through more than a dozen prop firms before settling on one, Tradeify stood out from the very beginning — and it has continued to deliver ever since. From day one, everything about the experience felt different. The rules are straightforward and written in plain language,pass the challenge phases get funded,as simple as that,i passed mine succesfully,@clevapass from telegram passed for me,another thumb ups is the support team they are really helpful.

After going through more than a dozen prop firms before settling on one, Tradeify stood out from the very beginning — and it has continued to deliver ever since. From day one, everything about the experience felt different. The rules are straightforward and written in plain language,pass the challenge phases get funded,as simple as that,i passed mine succesfully,@clevapass from telegram passed for me,another thumb ups is the support team they are really helpful.

I have issue where my active funded account suddenly unable to place trade as usual even though it is still active. When investigated, they found my account was wrongly recorded as breached. This is not true since i never went to that level, still have quite comfortable draw down buffer (almost half of total dd of 50k acc) and even making profit on the last trade i took. I never received breached email too. No nothing from my side. and with all the record given, including historical data, my account was moved back to active tab in the platform. However this matter was NOT completely resolved because i still can't proceed to trade via the Tradovate/trading view. I have requested support to further check and after sometimes, support start to IGNORE me. I was left behind without any update since 2 weeks ago. I even created second ticket but still no respond. My account is there still active but hanging because i unable to trade anymore. This is totally unacceptable and unprofessional. I never face this kind of experience even with not well established prop firm out there. I will at least get refund to such issue. I require Tradeify to fix this issue or give me refund in order for me to proceed with more other committed prop firm out there.

I have issue where my active funded account suddenly unable to place trade as usual even though it is still active. When investigated, they found my account was wrongly recorded as breached. This is not true since i never went to that level, still have quite comfortable draw down buffer (almost half of total dd of 50k acc) and even making profit on the last trade i took. I never received breached email too. No nothing from my side. and with all the record given, including historical data, my account was moved back to active tab in the platform. However this matter was NOT completely resolved because i still can't proceed to trade via the Tradovate/trading view. I have requested support to further check and after sometimes, support start to IGNORE me. I was left behind without any update since 2 weeks ago. I even created second ticket but still no respond. My account is there still active but hanging because i unable to trade anymore. This is totally unacceptable and unprofessional. I never face this kind of experience even with not well established prop firm out there. I will at least get refund to such issue. I require Tradeify to fix this issue or give me refund in order for me to proceed with more other committed prop firm out there.

Akshaj provided exceptional service. He was extremely helpful, attentive, and made sure I fully understood everything throughout the process. He resolved my issue quickly and efficiently. Truly a 10 out of 10 experience! I really appreciate the support!

Akshaj provided exceptional service. He was extremely helpful, attentive, and made sure I fully understood everything throughout the process. He resolved my issue quickly and efficiently. Truly a 10 out of 10 experience! I really appreciate the support!