Lucid Trading

I had a very disappointing experience with Lucid Trading regarding their discount coupon system and customer support. I won a 40% off auto-apply promo coupon valid until April 19, 2026. The official rule clearly stated the discount would apply automatically at checkout with no extra steps needed. I purchased a Pro eval account on April 19 at 8:47 AM EST, which I believed was still within the coupon validity window. However, the system did not use the 40% off promo at all. Instead, it automatically consumed another of my PROMOVAULT RELOAD coupons without my prior consent. Support claimed the coupon expired at 12:01 AM EST the same day, hours before my purchase. There was no clear notice that the coupon expired at midnight rather than the end of the day at 23:59 EST. The website also never warned users that entering an extra "Lucky" code would disable the automatic 40% off promo and force using another coupon instead. The rules are vague, the system time logic is confusing, and the checkout coupon priority is not explained anywhere. When I asked support to review the time discrepancy and compensate the expired/ misused 40% off coupon, they simply refused any reimbursement without reasonable accommodation. Very poor transparency, unclear terms, and unhelpful customer service. I cannot recommend this platform.

I had a very disappointing experience with Lucid Trading regarding their discount coupon system and customer support. I won a 40% off auto-apply promo coupon valid until April 19, 2026. The official rule clearly stated the discount would apply automatically at checkout with no extra steps needed. I purchased a Pro eval account on April 19 at 8:47 AM EST, which I believed was still within the coupon validity window. However, the system did not use the 40% off promo at all. Instead, it automatically consumed another of my PROMOVAULT RELOAD coupons without my prior consent. Support claimed the coupon expired at 12:01 AM EST the same day, hours before my purchase. There was no clear notice that the coupon expired at midnight rather than the end of the day at 23:59 EST. The website also never warned users that entering an extra "Lucky" code would disable the automatic 40% off promo and force using another coupon instead. The rules are vague, the system time logic is confusing, and the checkout coupon priority is not explained anywhere. When I asked support to review the time discrepancy and compensate the expired/ misused 40% off coupon, they simply refused any reimbursement without reasonable accommodation. Very poor transparency, unclear terms, and unhelpful customer service. I cannot recommend this platform.

With lucid, I received a payout and I need to verify my account. The verification did not work and whenever I try to seek help support with respond with at least one sentence every two days. I am one week in I have not been able to receive a payout and the support is completely useless. When you go to the Discord, they say they’re working on your ticket, but it has been a week now and there has been no change.

With lucid, I received a payout and I need to verify my account. The verification did not work and whenever I try to seek help support with respond with at least one sentence every two days. I am one week in I have not been able to receive a payout and the support is completely useless. When you go to the Discord, they say they’re working on your ticket, but it has been a week now and there has been no change.

You have a affiliate by the name of rips He berated me and told me to suck his ***** I have screenshots of this he told his followers to Harassed me which I’ve received multiple threats and derogatory comments against my family since Mr. rip’s comments directed towards me. This is currently an affiliate of yours please help me

You have a affiliate by the name of rips He berated me and told me to suck his ***** I have screenshots of this he told his followers to Harassed me which I’ve received multiple threats and derogatory comments against my family since Mr. rip’s comments directed towards me. This is currently an affiliate of yours please help me

Great idea to have the platform down at peak hours 👍🏼 keep it up and you’ll end up like topstep.

Great idea to have the platform down at peak hours 👍🏼 keep it up and you’ll end up like topstep.

first day i go to trade after setting up my accounts last night and website down? i dont think after these accounts ill ever use lucid again. Absolutely terrible first experience

first day i go to trade after setting up my accounts last night and website down? i dont think after these accounts ill ever use lucid again. Absolutely terrible first experience