Lucid Trading

Have a Support ticket for 3 days plus no answer And They just brush it off Kinda awful

Have a Support ticket for 3 days plus no answer And They just brush it off Kinda awful

My ID verification and first payout were fully approved after I followed direct instructions from Lucid support. I provided all requested documents and even corrected issues exactly as they advised. After everything was validated and my payout approved, my account was suddenly banned due to my nationality and IP location — without giving me a chance to explain that I am temporarily abroad. Very disappointing experience and poor internal consistency between support guidance and enforcement decisions.

My ID verification and first payout were fully approved after I followed direct instructions from Lucid support. I provided all requested documents and even corrected issues exactly as they advised. After everything was validated and my payout approved, my account was suddenly banned due to my nationality and IP location — without giving me a chance to explain that I am temporarily abroad. Very disappointing experience and poor internal consistency between support guidance and enforcement decisions.

First of all I am really disappointed with support they have , when I create any ticket for issues more than 4-5 in row now they always close it right away without even waiting for the response back from customer , I been trying to tell my issue again and again they are not trying to understand my point view , I am not asking for any free account or anything else still I dont like the support they are providing me . No body is able clear to doubts I have . I DONT RECOMMEND LUCID AT ALL , LITERALLY WORST EXPERIENCE I EVER HAD WITH ANY PROP FIRM

First of all I am really disappointed with support they have , when I create any ticket for issues more than 4-5 in row now they always close it right away without even waiting for the response back from customer , I been trying to tell my issue again and again they are not trying to understand my point view , I am not asking for any free account or anything else still I dont like the support they are providing me . No body is able clear to doubts I have . I DONT RECOMMEND LUCID AT ALL , LITERALLY WORST EXPERIENCE I EVER HAD WITH ANY PROP FIRM

The website is always inaccessible between 9:00 AM and 11:00 AM EST,, and the dashboard fails to load.

The website is always inaccessible between 9:00 AM and 11:00 AM EST,, and the dashboard fails to load.

Had recording of my recent trade experience with lucid and I clearly could not close my position. Had two evals with them and they did not offer a free reset even though I had the recording. Seems like this is a first and last type of situation with Lucid.

Had recording of my recent trade experience with lucid and I clearly could not close my position. Had two evals with them and they did not offer a free reset even though I had the recording. Seems like this is a first and last type of situation with Lucid.