Funded Futures Family

My first time using this company, I bought the Elite 150K. My account didn't show up on my dashboard, I had to contact customer service shout out to Leo for for being my customer service rep. He contacted the team and someone manually created my new acct. After I had blown the account for the first time, I bought a reset credit. I was unable to reset my account myself and had to contact Leo again, I waited a little while for a response, Leo was able to reset my account. Overall experience so far is a mixed. Customer service is fine. The platform not creating my acct automatically and having to contact CS was a little disappointing even though they did fix the problem manually, then not being able to reset my acct. immediately after I blown the acct and having to contact CS again for a manual reset was also disappointing. I give them 4 stars for now. I will update when I get funded and my first withdrawal request.

My first time using this company, I bought the Elite 150K. My account didn't show up on my dashboard, I had to contact customer service shout out to Leo for for being my customer service rep. He contacted the team and someone manually created my new acct. After I had blown the account for the first time, I bought a reset credit. I was unable to reset my account myself and had to contact Leo again, I waited a little while for a response, Leo was able to reset my account. Overall experience so far is a mixed. Customer service is fine. The platform not creating my acct automatically and having to contact CS was a little disappointing even though they did fix the problem manually, then not being able to reset my acct. immediately after I blown the acct and having to contact CS again for a manual reset was also disappointing. I give them 4 stars for now. I will update when I get funded and my first withdrawal request.

Jazz was very Helpful and efficient in resolving my query.

Jazz was very Helpful and efficient in resolving my query.

The customer support from Ash has been consistently above average. My only reason for not give 5 stars has been the difficulty of the website connecting with my computer. Evidently, it does not like my VPN, which is something that I plan to keep using. I will just have to adjust when I need to contact the company. Thankfully, email support has been quite helpful. I will add to this reviedw after my first scheduled payout in 10 days. Let's hope that goes well. If so, I think I have found my trading home!

The customer support from Ash has been consistently above average. My only reason for not give 5 stars has been the difficulty of the website connecting with my computer. Evidently, it does not like my VPN, which is something that I plan to keep using. I will just have to adjust when I need to contact the company. Thankfully, email support has been quite helpful. I will add to this reviedw after my first scheduled payout in 10 days. Let's hope that goes well. If so, I think I have found my trading home!

fff is best and ASH so nice

fff is best and ASH so nice

After FFF's upgrade, I could not login to the platform for 2 days and not much response was coming from support, but when I contacted Leo about changing my email on the account due to which I was not receiving system emails to reset password, Leo promptly worked through and let me know when it was updated. I was not much optimistic that they would heed my request but I thank Leo for getting it done.

After FFF's upgrade, I could not login to the platform for 2 days and not much response was coming from support, but when I contacted Leo about changing my email on the account due to which I was not receiving system emails to reset password, Leo promptly worked through and let me know when it was updated. I was not much optimistic that they would heed my request but I thank Leo for getting it done.