Funded Futures Family

Daniel was a horrible chat assistant. He didn't seem eager to help my very simple issue with my accounts that needed to be reset and he was quite rude the whole time as well. I asked him to fix a glitch with my account and instead he deleted the entire account then once I said I never gave him permission to do that he claimed he restored it only for me to find out the next day from Leo that the account could not be restored and is gone for good. This prop firm has decent prices but you'll get nothing but headaches dealing with the lack of support and glitchy dashboard. I'll stick with TPT.

Daniel was a horrible chat assistant. He didn't seem eager to help my very simple issue with my accounts that needed to be reset and he was quite rude the whole time as well. I asked him to fix a glitch with my account and instead he deleted the entire account then once I said I never gave him permission to do that he claimed he restored it only for me to find out the next day from Leo that the account could not be restored and is gone for good. This prop firm has decent prices but you'll get nothing but headaches dealing with the lack of support and glitchy dashboard. I'll stick with TPT.

Funded Futures Family (FFF) is the absolute worst prop firm I have ever encountered. The firm was formed by two guys and, before you become associated with this company, it is utmost important to investigate who the owners are!!!! Beyond the shady leadership, my personal experience with FFF was equally frustrating. I canceled my subscription well before the renewal date and removed my credit card from their system. Yet, on June 14, 2025, I was unexpectedly charged for a renewal. Customer Support Nightmare: I immediately contacted customer support to report the unauthorized charge. They informed me that: No new account had been set up for my renewal; The charge didn’t even appear in my account billing page. The customer service agent, Ronit, was completely unhelpful. He told me that a refund was not possible, despite my cancellation in advance. When I asked why the new account wasn’t reflected in my profile, I was placed on hold for 15 minutes. After the hold, Ronit came back and claimed the account was “updated.” However, it was a mistake: Instead of reactivating my subscription, he simply updated the balance on my expired account, causing all my trades to be rejected. Further Frustration: I emailed Ronit again, explaining the situation, and he escalated the issue. I asked for a refund and for my account to be deleted. The next agent I spoke to was rude and defensive, refusing to issue a refund. Even after providing screenshots that showed that no new account was set up, and that trades were rejected; as well no charge appeared on my billing profile, Additionally, I couldn’t even access my account on my laptop, only through my phone, which added to the frustration. Bank Dispute: After getting nowhere with FFF, I filed a dispute with my bank for fraud committed. I am confident they will resolve the issue, especially given the relationship I have with them and the volume of business I conduct. But the fact that I had to resort to this route to fix a simple issue is unacceptable. Final Thoughts: FFF must understand that unethical billing practices and terrible customer service cannot continue. They need to respect their customers, take responsibility for their actions, and fix their internal systems before they destroy their reputation for good. DO NOT trust this company. They are unprofessional, deceptive, and disrespectful to their clients. Save yourself the headache and look elsewhere.

Funded Futures Family (FFF) is the absolute worst prop firm I have ever encountered. The firm was formed by two guys and, before you become associated with this company, it is utmost important to investigate who the owners are!!!! Beyond the shady leadership, my personal experience with FFF was equally frustrating. I canceled my subscription well before the renewal date and removed my credit card from their system. Yet, on June 14, 2025, I was unexpectedly charged for a renewal. Customer Support Nightmare: I immediately contacted customer support to report the unauthorized charge. They informed me that: No new account had been set up for my renewal; The charge didn’t even appear in my account billing page. The customer service agent, Ronit, was completely unhelpful. He told me that a refund was not possible, despite my cancellation in advance. When I asked why the new account wasn’t reflected in my profile, I was placed on hold for 15 minutes. After the hold, Ronit came back and claimed the account was “updated.” However, it was a mistake: Instead of reactivating my subscription, he simply updated the balance on my expired account, causing all my trades to be rejected. Further Frustration: I emailed Ronit again, explaining the situation, and he escalated the issue. I asked for a refund and for my account to be deleted. The next agent I spoke to was rude and defensive, refusing to issue a refund. Even after providing screenshots that showed that no new account was set up, and that trades were rejected; as well no charge appeared on my billing profile, Additionally, I couldn’t even access my account on my laptop, only through my phone, which added to the frustration. Bank Dispute: After getting nowhere with FFF, I filed a dispute with my bank for fraud committed. I am confident they will resolve the issue, especially given the relationship I have with them and the volume of business I conduct. But the fact that I had to resort to this route to fix a simple issue is unacceptable. Final Thoughts: FFF must understand that unethical billing practices and terrible customer service cannot continue. They need to respect their customers, take responsibility for their actions, and fix their internal systems before they destroy their reputation for good. DO NOT trust this company. They are unprofessional, deceptive, and disrespectful to their clients. Save yourself the headache and look elsewhere.

I just fell forced to write another review about this more then fishy Prop Firm. After my initial review they first tried to put it down because it was defamatory in their opinion. Since it all was just the truth my review is still online. But funnily enough yesterday they answered on my review and firstly of course they again wanted to blame me for the problems their platform had. But after that they just told the straight up lie, that I would still use their services. But interestingly I didn’t use their garbage services since more then a half year, because of all the problems they have.

I just fell forced to write another review about this more then fishy Prop Firm. After my initial review they first tried to put it down because it was defamatory in their opinion. Since it all was just the truth my review is still online. But funnily enough yesterday they answered on my review and firstly of course they again wanted to blame me for the problems their platform had. But after that they just told the straight up lie, that I would still use their services. But interestingly I didn’t use their garbage services since more then a half year, because of all the problems they have.

My payout got denied because “idle time” but it wasn’t even my fault because I requested payout on 5/14 and I finally got a response from the payout team on 5/23 and they’re saying they denying my payout because I didn’t trade over a week…. How can I trade when I haven’t receive a response from you guys for my last payout? If this was the case, I will never be able to get a payout because I requested last Tuesday and got a response today which is more than 6 days.. looks like they are doing everything to deny a payout.

My payout got denied because “idle time” but it wasn’t even my fault because I requested payout on 5/14 and I finally got a response from the payout team on 5/23 and they’re saying they denying my payout because I didn’t trade over a week…. How can I trade when I haven’t receive a response from you guys for my last payout? If this was the case, I will never be able to get a payout because I requested last Tuesday and got a response today which is more than 6 days.. looks like they are doing everything to deny a payout.

Well, poor customer support and meaningless email responses. I purchased 5 x 150K on May 10th and 4/5 blown and now under dashboard they are closed saying it’s “Old” and can’t be reset. However, I contacted them via live chat, responses are very delayed. Emailed them finally with all screenshots. Accounts are due for renewal tomorrow June 10th and Ash from customer support says there aren’t any active promos today, concern was when promos for reset were there and if your system had issues saying “old” accounts, then should look into details and respond me back in timely manner with an appropriate solution. Ash is extremely unprofessional and doesn’t seem interested in understanding the matter even though bunch of screenshots were provided and says at the end ”there isn’t any active reset offeres currently”. I won’t purchase an account ever from FFF. Waste of time and money. I always had an amazing support and experience with all other firms. This prop needs to run by some brilliant team!

Well, poor customer support and meaningless email responses. I purchased 5 x 150K on May 10th and 4/5 blown and now under dashboard they are closed saying it’s “Old” and can’t be reset. However, I contacted them via live chat, responses are very delayed. Emailed them finally with all screenshots. Accounts are due for renewal tomorrow June 10th and Ash from customer support says there aren’t any active promos today, concern was when promos for reset were there and if your system had issues saying “old” accounts, then should look into details and respond me back in timely manner with an appropriate solution. Ash is extremely unprofessional and doesn’t seem interested in understanding the matter even though bunch of screenshots were provided and says at the end ”there isn’t any active reset offeres currently”. I won’t purchase an account ever from FFF. Waste of time and money. I always had an amazing support and experience with all other firms. This prop needs to run by some brilliant team!