E8 Markets

I want to warn others about my experience with E8 Markets. After trading on their platform, my account was suddenly marked as “failed”, but the situation is far from fair or transparent. First of all, I experienced serious technical issues. The platform (MetaTrader 5) frequently froze, making it impossible to open or close trades at critical moments. At one point, I manually tried to close my trades at around a $2,500 loss, but the system did not respond. Because of this failure, my losses increased beyond my control. Even more concerning: trades were closed without my consent. I did not close these positions myself, yet they were closed in loss. These losses were then counted toward my daily drawdown, which directly led to my account being failed. I have also observed that when the account is in profit, the system allows larger exposure, but then positions are suddenly closed in loss, which raises serious concerns about how trades are handled internally. I filed a formal complaint and requested an investigation, including execution logs and system data. However, no proper investigation was conducted, and no transparent explanation was provided. This raises serious doubts about: The reliability of their trading infrastructure The fairness of their risk and drawdown calculations The integrity of trade execution Given these issues, I consider the account failure unjustified. I therefore demand either: Restoration of my account, or A full refund of the amount I paid for the account Until this is resolved properly, I strongly advise traders to be cautious. My experience shows that technical failures and unexplained trade closures can directly lead to account failure, without accountability or proper investigation from the company. Account ID: 618325

I want to warn others about my experience with E8 Markets. After trading on their platform, my account was suddenly marked as “failed”, but the situation is far from fair or transparent. First of all, I experienced serious technical issues. The platform (MetaTrader 5) frequently froze, making it impossible to open or close trades at critical moments. At one point, I manually tried to close my trades at around a $2,500 loss, but the system did not respond. Because of this failure, my losses increased beyond my control. Even more concerning: trades were closed without my consent. I did not close these positions myself, yet they were closed in loss. These losses were then counted toward my daily drawdown, which directly led to my account being failed. I have also observed that when the account is in profit, the system allows larger exposure, but then positions are suddenly closed in loss, which raises serious concerns about how trades are handled internally. I filed a formal complaint and requested an investigation, including execution logs and system data. However, no proper investigation was conducted, and no transparent explanation was provided. This raises serious doubts about: The reliability of their trading infrastructure The fairness of their risk and drawdown calculations The integrity of trade execution Given these issues, I consider the account failure unjustified. I therefore demand either: Restoration of my account, or A full refund of the amount I paid for the account Until this is resolved properly, I strongly advise traders to be cautious. My experience shows that technical failures and unexplained trade closures can directly lead to account failure, without accountability or proper investigation from the company. Account ID: 618325

Everything is fine

Everything is fine

Great explanation, fast response from programme assistant

Great explanation, fast response from programme assistant

Very helpful and very rast

Very helpful and very rast

I prefer to use MT5 and their own platform is confusing and hard to read. Who uses light blue font on white background?

I prefer to use MT5 and their own platform is confusing and hard to read. Who uses light blue font on white background?