Austin Laing
US • 5/14/2026
Good company but needs improvement in payout department
Payout is to be sent according to apex by 3-4 business days. Meaning I should receive a "payout has been sent" e-mail. I have not received such an email and and quite frustrated. Payout was approved on May 6th. I started counting the 7th, 8th -2 business days. 9th and 10th were weekend days. 11th and 12th 2 more business days. That is a total of 4 business days. Today the 13th is the 5th business day. 5 business days and no e-mail sent out saying "payout has been sent" Not happy with it at all. I understand it takes a few days to reach my bank. No worries, but would like the company to follow their own policy. My bank doesn't hold funds either so likely if they would send it, it wouldn't take more than a few days to reach my account. I like Apex for the cheap evals and the fact that they were quick to Approve my payout( Same Day) but would like improvement with sending payouts. Will come back to update if improvement happens. 90% evals is phenomenal and the new rules are great too.