tradeify

They were extremely helpful and refunded the extra amount charged when the promo code did not process.

They were extremely helpful and refunded the extra amount charged when the promo code did not process.

I had my first encounter with Tradeify support due to a terrible mistake I made when placing order with their 50k Select evaluation account. I had forgotten to enter the 40% discount code resulting in paying $66 more than the discounted price. I wrote to them requesting for refund of 40% of the evaluation fee I paid. Despite opening a ticket at odd hours at night, I got immediate response assuring me that the issue was being looked into and will respond a reply the next morning. To my surprise the reply came earlier than I expected. I am so impressed with the speedy action and support by Sinesh. I received my refund almost immediately. I will definitely going to buy a few more evaluation accounts from Tradeify.

I had my first encounter with Tradeify support due to a terrible mistake I made when placing order with their 50k Select evaluation account. I had forgotten to enter the 40% discount code resulting in paying $66 more than the discounted price. I wrote to them requesting for refund of 40% of the evaluation fee I paid. Despite opening a ticket at odd hours at night, I got immediate response assuring me that the issue was being looked into and will respond a reply the next morning. To my surprise the reply came earlier than I expected. I am so impressed with the speedy action and support by Sinesh. I received my refund almost immediately. I will definitely going to buy a few more evaluation accounts from Tradeify.

Couldn‘t be better. Fast answers. Great solution

Couldn‘t be better. Fast answers. Great solution

Great customer service and swift response

Great customer service and swift response

thank you Pravnav for your fast response and clear support

thank you Pravnav for your fast response and clear support