Dale Herella
TH • 4/23/2026
DENIED PAYOUT AND TOOK ALL MY 3 LIGHTNING SIM FUNDED ACCOUNTS
This is my first time using this prop firm. I purchased 3 accounts and when one account was ready for payout I requested it and got approved the amount of $2000 I got an email saying congratulations etc. Few hours later when I was reying to track the status of the payout I i couldn't access my accounts anymore and saying ny login info was incorrect, few hours later they emailed me and said ny payout was denied. They didnt take just an account ,they took my 3 accounts. I messaged the tradeify Instagram and I was told to open a ticket and so I did buy they never response as a live agent but an AI. I didnt do any violation so at all. I purchased 3 lightning funded accounts. Where is the justice on this ? No mercy. Understand as a trader we dont just buy an account(s) We work our ass off just to purchase these accounts. We work our ads off everyday to fulfill the $3000 profit to get payout of $1800 each account when wr finally ready for payout this is what we gonna get ? A denied and took all ny 3 accounts ? Unbelievable. The customer service is so awful. I need my accounts back anf my payout. Thid id happening to so many people using thid prop firm right now. If you guys can't afford paying thr traders anymote then STOP selling accounts and doing all these new promotion that noe you buy 5 accounts at once, for what ? So you guys can easily make money from people then blocked their accounts when its ready for payout? Understand that we are not rich people we are just hoping to make some money so we can provide for our family. We are not making millions like you guys just to create a firm like this. Treat us like a human being. We trusted you guys and this is what we gonna get. No mercy !. Stop making excuses just not to pay us.