tradeify

I am writing this review in hopes of reaching someone at Tradeify who can actually help. After 21 days of disciplined trading and successfully hitting my profit targets, my payout request was suddenly declined. I was told the decline was due to a "chargeback or card issue," which is both confusing and deeply frustrating. The card used for the initial purchase belonged to my mother, who has unfortunately passed away. I want to be 100% clear: the payment was made with her full permission at the time, and I have never once initiated or requested a chargeback. What I find most unprofessional is the timing. If there was a "chargeback" issue, why was I allowed to trade for over a month? Why was my account not flagged immediately at the time of purchase? To wait until I am eligible for a payout to bring this up feels incredibly unfair. I have been trying to reach support for over four hours with no response. I am ready and willing to: Provide any legal or bank documentation to prove the payment was authorized. Re-pay the account fees immediately using a different method if there truly was an automated bank reversal I wasn't aware of.

I am writing this review in hopes of reaching someone at Tradeify who can actually help. After 21 days of disciplined trading and successfully hitting my profit targets, my payout request was suddenly declined. I was told the decline was due to a "chargeback or card issue," which is both confusing and deeply frustrating. The card used for the initial purchase belonged to my mother, who has unfortunately passed away. I want to be 100% clear: the payment was made with her full permission at the time, and I have never once initiated or requested a chargeback. What I find most unprofessional is the timing. If there was a "chargeback" issue, why was I allowed to trade for over a month? Why was my account not flagged immediately at the time of purchase? To wait until I am eligible for a payout to bring this up feels incredibly unfair. I have been trying to reach support for over four hours with no response. I am ready and willing to: Provide any legal or bank documentation to prove the payment was authorized. Re-pay the account fees immediately using a different method if there truly was an automated bank reversal I wasn't aware of.

EDIT: They have officially marked my account as "suspicious" and now effectively banned me from their platform, all for the simple request of removing a credit card. I attempted to cancel a blown account and remove my credit card. The company is refusing to do so. They claim it's in "pending cancellation" so they can't remove my credit card or the account. They then marked their ticket as "resolved" when it wasn't. There's something wrong with a business that's refusing to remove my credit card off file or give me an option to do it myself. It's extremely shady and something a business has NEVER done in my experience before.

EDIT: They have officially marked my account as "suspicious" and now effectively banned me from their platform, all for the simple request of removing a credit card. I attempted to cancel a blown account and remove my credit card. The company is refusing to do so. They claim it's in "pending cancellation" so they can't remove my credit card or the account. They then marked their ticket as "resolved" when it wasn't. There's something wrong with a business that's refusing to remove my credit card off file or give me an option to do it myself. It's extremely shady and something a business has NEVER done in my experience before.

They declined my 2500$ payout and banned me even I provided all documents and what they reply...... the review was not conclusive enough..... It's just silly reason you guys didn't give a chance to explain .... now they didn't tell me valid reason for banning really frustrating..they didn't give me chance to describe my self ...they didn't give me approved payout 😞 ...if you really want to stop giving your service to me you have to give me my approved payout ....that the way every prop work but you banned me and didn't send me my approved payout ....is that the way tradeify works ?????? Will definitely going to report about their LLC bcz you are scamming people's here

They declined my 2500$ payout and banned me even I provided all documents and what they reply...... the review was not conclusive enough..... It's just silly reason you guys didn't give a chance to explain .... now they didn't tell me valid reason for banning really frustrating..they didn't give me chance to describe my self ...they didn't give me approved payout 😞 ...if you really want to stop giving your service to me you have to give me my approved payout ....that the way every prop work but you banned me and didn't send me my approved payout ....is that the way tradeify works ?????? Will definitely going to report about their LLC bcz you are scamming people's here

This company will rip you off please report to dept of commerce and file complaint against there LLC license

This company will rip you off please report to dept of commerce and file complaint against there LLC license

Horrible experience, I was charting was very clear that I creating zones. I didn’t even have Tradovate open up. My screen froze, I hit refresh next my screen showed a trade executed never hit the buy or short. I do not have hot keys setup. Apparently based on customer service that they aren’t responsible if it happens. I would recommend to avoid tradeify all i was asking to erase the trade that i never executed. That’s all I am not asking for a free account or reset my account just to delete the error that happen.

Horrible experience, I was charting was very clear that I creating zones. I didn’t even have Tradovate open up. My screen froze, I hit refresh next my screen showed a trade executed never hit the buy or short. I do not have hot keys setup. Apparently based on customer service that they aren’t responsible if it happens. I would recommend to avoid tradeify all i was asking to erase the trade that i never executed. That’s all I am not asking for a free account or reset my account just to delete the error that happen.