tradeify

At first Tradeify seemed good. I was able to get funded and was taking some payouts. Then they transitioned me to Live accounts. This seems like great news. However, this is where the customer service was horrendous. My risk manager, Mariah, was completely unhelpful. This is the first time I had gone to a Live account with ANY prop firm, so I did not know the process or what to expect. Well, a few days into the transition, my accounts were not ready yet, so I asked for an update, to which Mariah replied, no update yet. Then I gave it another week to reach out (2/12/26), to which she replied with a snarky remark, "As stated in my previous email, it can take up to 2 weeks to set up." Okay fine, so I waited the entire 2 week's time. I emailed her on the 15th day (2/22/26), and she told me she already sent me an email that my Live accounts were ready on 2/10/26. I couldn't believe this, because when I asked her for an update on 2/12/26, she told me to check her previous email saying it can take up to 2 weeks. But, now she is telling me she sent me a separate email on 2/10/26 letting me know my accounts were live. Well, I checked and that email went into spam folder. She took no accountability to notify me that my accounts were ready on 2/10/26. Was extremely rude saying I am to blame myself for not checking spam folders. I was lead to believe on 2/12/26 that my accounts weren't ready. If they were indeed ready on 2/10/26, why didn't she tell me? Terrible experience with this Risk Manager

At first Tradeify seemed good. I was able to get funded and was taking some payouts. Then they transitioned me to Live accounts. This seems like great news. However, this is where the customer service was horrendous. My risk manager, Mariah, was completely unhelpful. This is the first time I had gone to a Live account with ANY prop firm, so I did not know the process or what to expect. Well, a few days into the transition, my accounts were not ready yet, so I asked for an update, to which Mariah replied, no update yet. Then I gave it another week to reach out (2/12/26), to which she replied with a snarky remark, "As stated in my previous email, it can take up to 2 weeks to set up." Okay fine, so I waited the entire 2 week's time. I emailed her on the 15th day (2/22/26), and she told me she already sent me an email that my Live accounts were ready on 2/10/26. I couldn't believe this, because when I asked her for an update on 2/12/26, she told me to check her previous email saying it can take up to 2 weeks. But, now she is telling me she sent me a separate email on 2/10/26 letting me know my accounts were live. Well, I checked and that email went into spam folder. She took no accountability to notify me that my accounts were ready on 2/10/26. Was extremely rude saying I am to blame myself for not checking spam folders. I was lead to believe on 2/12/26 that my accounts weren't ready. If they were indeed ready on 2/10/26, why didn't she tell me? Terrible experience with this Risk Manager

Presenting my complaint to GU Ru clai mer is what led to me receiving a chargeback

Presenting my complaint to GU Ru clai mer is what led to me receiving a chargeback

Very poor customer service, if you need something, don't expect a quick response. It's been over a month since I paid €300 for an instant funding account and haven't been able to trade for a single second. Support hasn't bothered to help. I won't be using Tradeify again, there are definitely more dedicated prop firms out there.

Very poor customer service, if you need something, don't expect a quick response. It's been over a month since I paid €300 for an instant funding account and haven't been able to trade for a single second. Support hasn't bothered to help. I won't be using Tradeify again, there are definitely more dedicated prop firms out there.

Listen, I’ll be happy to update this review if an agreement can be made. However, it’s been several days without a reply from support, so here’s my story. I made $7.5k USD through payouts before Tradeify offered to move me to live. However, I realized this move to live was really a way to get me out of the firm. They mentioned how because of my location, I can’t go live therefore instead of giving me my funded accounts back, they closed my accounts I worked so hard for. They couldn’t have warned me about this before? Absolutely ridiculous. The firm is now dodging replies and avoiding my messages, I want a resolution. Either the funded accounts back, or all profits over the $50k balance paid out, which would come out to $3700. For reference, with other firms, like MFF and Toptep, Canadians can trade live. It’s ridiculous how the firm is avoiding accountability, saying they can’t let me trade because now it’s pretty much me taking advantage of them. Super frustrating, was my favourite firm at first but revealed their true colours.

Listen, I’ll be happy to update this review if an agreement can be made. However, it’s been several days without a reply from support, so here’s my story. I made $7.5k USD through payouts before Tradeify offered to move me to live. However, I realized this move to live was really a way to get me out of the firm. They mentioned how because of my location, I can’t go live therefore instead of giving me my funded accounts back, they closed my accounts I worked so hard for. They couldn’t have warned me about this before? Absolutely ridiculous. The firm is now dodging replies and avoiding my messages, I want a resolution. Either the funded accounts back, or all profits over the $50k balance paid out, which would come out to $3700. For reference, with other firms, like MFF and Toptep, Canadians can trade live. It’s ridiculous how the firm is avoiding accountability, saying they can’t let me trade because now it’s pretty much me taking advantage of them. Super frustrating, was my favourite firm at first but revealed their true colours.

Don't trade with these guys. They are dishonest and unclear about their rules. After purchasing an evaluation, in my account dashboard I learn about there "micro-scalping" rule; and their definition is unique to only them. I trade the NY open so this is no good, they suggested I change my strategy - so they're obviously not traders. This is the only prop firm I've dealt with that has pulled this one... I can only imagine what "rules"will pop up in the funded stage. I had high hopes for these guys. Many other good prop firm options out there I suggest you use one of them.

Don't trade with these guys. They are dishonest and unclear about their rules. After purchasing an evaluation, in my account dashboard I learn about there "micro-scalping" rule; and their definition is unique to only them. I trade the NY open so this is no good, they suggested I change my strategy - so they're obviously not traders. This is the only prop firm I've dealt with that has pulled this one... I can only imagine what "rules"will pop up in the funded stage. I had high hopes for these guys. Many other good prop firm options out there I suggest you use one of them.