Wolfeither
RO • 3/23/2026
Issue with my account that they don't want to fix
Today at 1:06PM EET I had a transaction going on and I tried to close it manually but I couldn't because tradingview was off for few seconds and my account was blown. I contacted the support and they said that they couldn't find any errors on the platform and they said it was because of my Internet and browser configuration. To specify, I have 200MB fibre optic speed, now you can't tell me this is a Internet problem with this kind of speed. I asked him to review my account again and he mention that tradingview is a third part platform that doesn't act in accordance with tradeify and any errors on that platform is beyond them and they can't do anything. Now you tell me that your platform allow users to use tradingview but any error on that platform you guys can't fix them. Then why you allow tradeify to use an external broker if you don't have legal action to solve any issue? I'm no happy at all with what just happened and I'll never use this platform again for many reasons.