qiulingchen
SG • 4/1/2026
Five Instant Accounts, Sudden Payout Denial, and No Real Explanation
I bought 5 instant accounts during the New Year holiday period and had been trading them continuously ever since. Yesterday morning, I submitted my third payout request: $2,000 from each of the 5 accounts. This was not my first payout attempt, so I did not expect any issue. However, the requests were suddenly denied without any prior warning. What I received were only two cold, automated emails. One said the payout was denied, and another mentioned reasons such as chargebacks or credit card fraud. I want to state this clearly: to the best of my knowledge, there is no issue with my card, and I have never made any malicious chargeback or improper refund request. That is exactly why this situation feels so confusing and unacceptable to me. What I still do not understand is why the platform handled it this way, without giving any real explanation, any evidence, or any practical channel to resolve the dispute. From my experience, customer service is extremely difficult to reach, and disputes do not seem to receive meaningful replies. So my biggest question is this: how does a platform that handles customer disputes like this still maintain a 4.6 rating? This review reflects my real experience. I hope the company can provide a clear explanation and deal with payout disputes in a more transparent and professional way.