oko
HK • 8/1/2023
When you have a problem
When you have a problem, you can only leave a message to the customer service manager, a process that can take hours. But the volatility of the market is dramatic, and you can only wait for this process. A problem that can be solved only by communicating in real time for a few minutes can take hours to solve by communicating over email. I hope e8funding can improve this problem, thank you. I can understand that they need to rest after work, and the reply will not be too timely. So they need to wait for a few hours after work before they can reply. However, the foreign exchange trading market is almost 24 hours, in the middle of the problem can not be solved in time, such as yesterday's disconnection as long as 7-8 hours, so easy to happen some uncontrollable things.