E8 Markets

Great customer service, and great practices here as well.

Great customer service, and great practices here as well.

this is the best prop firm i ever ever trade , nice customer , nice payout , first time i think this is a scam but when i have my payout in my bạnk account i know this is the best , thank you so mụch e8 team !

this is the best prop firm i ever ever trade , nice customer , nice payout , first time i think this is a scam but when i have my payout in my bạnk account i know this is the best , thank you so mụch e8 team !

I have failed on E8 and many other prop firms, and I have succeeded to the funding phase in a couple of platforms. I have heard every excuse from customer service that there is for bogus excuses. But... These guys have been great. I don't like the profit cap on the Pro account, but I love the fact that it stops me out instead of failing me when I go over the daily drawdown. This morning I was trading when the Matchtrader platform went down. The Fed interest rate cut was major news and not a great day for the platform to fail. The screen said I lost my internet connection which really bothered me because I had internet on all my other open tabs. This was a Matchtrader thing, NOT an E8 markets thing, as I had the same issue with Matchtrader on another prop firm I have an account on. I would love to see that fixed and replaced with a more honest notice such as "This platform is down at the moment. Please try again later." I mean sure it's still maddening, but honest. Again, not an E8 issue, but platform wide. Anyway, during this time I'm quite sure I had hit my profit cap for the day, based on TradingView charts, but I couldn't do anything about it. It was several minutes before it came back, and of course I lost all my profit, and tried to get it all back and in my frustration was stopped out for the day. I was sure I wasn't going to get anywhere with customer service, but hey, I haven't given these guys a review yet, so I'll see what happens first and then post. Behold my surprise! They looked into the account and confirmed my numbers and credited me back to basically what I was before the stopout, but with the condition that I don't trade until the next day. Yes!! I couldn't believe it. I mean someone pinch me, that never happens! Customer service was also very fast. I also asked customer service if it was ok to hedge within the account and they said yes. I wish I had known that before. I might have been able to save my previous account. Loving this company so far.

I have failed on E8 and many other prop firms, and I have succeeded to the funding phase in a couple of platforms. I have heard every excuse from customer service that there is for bogus excuses. But... These guys have been great. I don't like the profit cap on the Pro account, but I love the fact that it stops me out instead of failing me when I go over the daily drawdown. This morning I was trading when the Matchtrader platform went down. The Fed interest rate cut was major news and not a great day for the platform to fail. The screen said I lost my internet connection which really bothered me because I had internet on all my other open tabs. This was a Matchtrader thing, NOT an E8 markets thing, as I had the same issue with Matchtrader on another prop firm I have an account on. I would love to see that fixed and replaced with a more honest notice such as "This platform is down at the moment. Please try again later." I mean sure it's still maddening, but honest. Again, not an E8 issue, but platform wide. Anyway, during this time I'm quite sure I had hit my profit cap for the day, based on TradingView charts, but I couldn't do anything about it. It was several minutes before it came back, and of course I lost all my profit, and tried to get it all back and in my frustration was stopped out for the day. I was sure I wasn't going to get anywhere with customer service, but hey, I haven't given these guys a review yet, so I'll see what happens first and then post. Behold my surprise! They looked into the account and confirmed my numbers and credited me back to basically what I was before the stopout, but with the condition that I don't trade until the next day. Yes!! I couldn't believe it. I mean someone pinch me, that never happens! Customer service was also very fast. I also asked customer service if it was ok to hedge within the account and they said yes. I wish I had known that before. I might have been able to save my previous account. Loving this company so far.

Timely response to questions or issues of customers.

Timely response to questions or issues of customers.

Great company. They pay profits on time. Follow their rules and you won't have any problem. I received 6 payouts from them.

Great company. They pay profits on time. Follow their rules and you won't have any problem. I received 6 payouts from them.