My girlfriend, a professional trader with over 10 years of experience. She recently joined Breakout's Evaluation program and encountered serious issues with fee transparency. While the trading fees ($3.50 per side) are listed in their FAQ also is the daily 0.09% swap fee for each open position, but was not clearly disclosed during registration. Instead, they only provided the Privacy Policy and Terms and Conditions, which don't mention these fees. This daily fee is deducted regardless of whether positions hit stop loss or take profit, quickly affecting your balance. We are now considering consulting a lawyer to explore our options. Be sure to fully understand these fees before starting the evaluation.
EDIT: Their final response was to thank me for pointing out the issue without offering any solution or making an effort to resolve it. Because of this lack of action or commitment to fixing the problem, I’ve downgraded my evaluation from 2 stars to 1 star.
EDIT : Despite acknowledging these issues, Breakout has offered no solutions or attempts to rectify the problem. For anyone considering their services, I strongly urge you to fully understand these fees before starting the evaluation process. I will update my review later to disclose whether I pass or fail the evaluation, but this issue of transparency will remain unchanged unless they address it properly.
EDIT: Since Breakout has failed to offer any real solution, my review stands unchanged. Their attempts to defend their approach only further illustrate the problem, I encourage Breakout to flag this review so I can further expose how they are misleading users.
My girlfriend, a professional trader with over 10 years of experience. She recently joined Breakout's Evaluation program and encountered serious issues with fee transparency. While the trading fees ($3.50 per side) are listed in their FAQ also is the daily 0.09% swap fee for each open position, but was not clearly disclosed during registration. Instead, they only provided the Privacy Policy and Terms and Conditions, which don't mention these fees. This daily fee is deducted regardless of whether positions hit stop loss or take profit, quickly affecting your balance. We are now considering consulting a lawyer to explore our options. Be sure to fully understand these fees before starting the evaluation.
EDIT: Their final response was to thank me for pointing out the issue without offering any solution or making an effort to resolve it. Because of this lack of action or commitment to fixing the problem, I’ve downgraded my evaluation from 2 stars to 1 star.
EDIT : Despite acknowledging these issues, Breakout has offered no solutions or attempts to rectify the problem. For anyone considering their services, I strongly urge you to fully understand these fees before starting the evaluation process. I will update my review later to disclose whether I pass or fail the evaluation, but this issue of transparency will remain unchanged unless they address it properly.
EDIT: Since Breakout has failed to offer any real solution, my review stands unchanged. Their attempts to defend their approach only further illustrate the problem, I encourage Breakout to flag this review so I can further expose how they are misleading users.