igxr
PL • 3/31/2026
Payout nightmare turned into retaliation
Payout process is a nightmare. They failed to process my payout TWICE, and I've been waiting 18 days for support to even acknowledge the issue. One of my tickets was simply closed without resolution, and the other one is just sitting there collecting dust. No response, no explanation, no accountability. UPDATE: As if the payout issues weren't enough yesterday my account was suddenly closed out of nowhere. I wasn't trading, I wasn't in violation of any rules, nothing changed. The only thing that happened? I left this review. Coincidence? I seriously doubt it. Still zero communication from support. No email, no ticket update, no reason given just a closed account. No warning, no explanation, nothing. They simply shut it down and went silent. So let me get this straight: you can't process my payouts, you ignore my support tickets for weeks, and when I speak up about it publicly, you retaliate by closing my account? That's not how a legitimate business operates. If you pass the evaluation and expect to actually get paid think again. The real challenge at Apex isn't the trading rules, it's getting your money out. And if you dare to complain about it, apparently they'll just cut you off entirely. I would not recommend this to anyone who values their time, money, or sanity.