Apex Trader Funding

Poor first experience with Apex. I signed up for an evaluation account and selected Rithmic/NinjaTrader. I already have a professional TradingView subscription and I am used to trading from that platform, so moving across to NinjaTrader/Rithmic was already going to be a new experience for me. But I accepted that because it was one of the available Apex options. Immediately after purchase, I realised the setup was not suitable for my Chromebook because I needed a clean web-based trading platform. I contacted support straight away, before properly using the evaluation account, and asked if they could switch it to Tradovate, which was the more suitable web-based option for my device setup. Apex refused to make the change and relied on their no-conversion/no-refund policy. To be clear, this was not about trading losses, blaming the firm, or trying to avoid responsibility. I have had accounts closed with other firms and never blamed the company for my trading. I own my trading outcomes. This issue was about platform suitability and customer service immediately after signup. Apex suggested workarounds such as Rithmic Mobile, TradingThings.io, and VPS-style options. Those may technically work for some people, but that was not the clean setup I needed. I did not want to start trading through workarounds and third-party access when the correct platform for my setup was Tradovate. In my opinion, Apex handled the situation poorly and showed very little flexibility for a brand-new customer who raised the issue immediately. If you are signing up, be extremely careful before paying. Once you choose a platform, they appear unwilling to correct it, even straight after purchase. I will not be continuing with Apex after this experience.

Poor first experience with Apex. I signed up for an evaluation account and selected Rithmic/NinjaTrader. I already have a professional TradingView subscription and I am used to trading from that platform, so moving across to NinjaTrader/Rithmic was already going to be a new experience for me. But I accepted that because it was one of the available Apex options. Immediately after purchase, I realised the setup was not suitable for my Chromebook because I needed a clean web-based trading platform. I contacted support straight away, before properly using the evaluation account, and asked if they could switch it to Tradovate, which was the more suitable web-based option for my device setup. Apex refused to make the change and relied on their no-conversion/no-refund policy. To be clear, this was not about trading losses, blaming the firm, or trying to avoid responsibility. I have had accounts closed with other firms and never blamed the company for my trading. I own my trading outcomes. This issue was about platform suitability and customer service immediately after signup. Apex suggested workarounds such as Rithmic Mobile, TradingThings.io, and VPS-style options. Those may technically work for some people, but that was not the clean setup I needed. I did not want to start trading through workarounds and third-party access when the correct platform for my setup was Tradovate. In my opinion, Apex handled the situation poorly and showed very little flexibility for a brand-new customer who raised the issue immediately. If you are signing up, be extremely careful before paying. Once you choose a platform, they appear unwilling to correct it, even straight after purchase. I will not be continuing with Apex after this experience.

I have had a great experience with apextraderfunding. Love the discounts, been able to get multiple payouts with apex. However recently I have had payouts just pending for over a week and have been unable to get in touch from the new apex help desk system for over a week as well. I would just love a response, but besides that I have no other complaints

I have had a great experience with apextraderfunding. Love the discounts, been able to get multiple payouts with apex. However recently I have had payouts just pending for over a week and have been unable to get in touch from the new apex help desk system for over a week as well. I would just love a response, but besides that I have no other complaints

Everything was good.

Everything was good.

Check how much time im waiting for first payment, and when i ask service after 10 working days why they say 12 days waiting and don't ask again Whatttttt

Check how much time im waiting for first payment, and when i ask service after 10 working days why they say 12 days waiting and don't ask again Whatttttt

Great experience so far. I was able to successfully complete and request my second payout. The platform has been smooth to use, payouts were approved correctly, and overall the process has been very positive. Looking forward to continuing growing with Apex.

Great experience so far. I was able to successfully complete and request my second payout. The platform has been smooth to use, payouts were approved correctly, and overall the process has been very positive. Looking forward to continuing growing with Apex.