FundedNext Futures

Very disappointing experience with FundedNext. The challenge account offered 1:15 leverage on indices, but once funded they reduced it to 1:5 — something that was not clearly disclosed on the main sales or checkout pages. It was buried in the FAQs. To make things worse, their 70% margin rule is extremely restrictive. I had a trade using around 69% margin with only about $20 risk on a $6,000 account and it was still treated as “high risk”. Support just repeats scripted responses about “market volatility” instead of addressing the transparency issue properly. If you trade indices, make sure you fully understand the funded account conditions before purchasing.

Very disappointing experience with FundedNext. The challenge account offered 1:15 leverage on indices, but once funded they reduced it to 1:5 — something that was not clearly disclosed on the main sales or checkout pages. It was buried in the FAQs. To make things worse, their 70% margin rule is extremely restrictive. I had a trade using around 69% margin with only about $20 risk on a $6,000 account and it was still treated as “high risk”. Support just repeats scripted responses about “market volatility” instead of addressing the transparency issue properly. If you trade indices, make sure you fully understand the funded account conditions before purchasing.

REVISION 15/05/2026 Just sharing my experience with FundedNext customer service — and why I’m now revising the 5-star review I gave them only two days ago. Two days ago, I contacted support with a simple question. After answering it, the representative immediately encouraged me to leave a 5-star review, which I did at the time because the interaction seemed positive. But yesterday completely changed my perspective. I contacted them regarding their giveaway after noticing that my entry was excluded despite being very close and meeting all the required conditions. What disappointed me wasn’t simply the result itself, but the complete lack of transparency and willingness to even review the situation when I reached out for clarification. What I received in return was one of the most dismissive customer service experiences I’ve had. The representative didn’t even ask for my X account or attempt to verify anything. Instead, she repeatedly responded with: “FN has its own reasons.” “All decisions are final.” No explanation. No transparency. No willingness to investigate. That instantly made me regret the 5-star review I had just given them. What concerns me most is that I don’t even have a FundedNext account yet. If this is how they treat someone before becoming a customer, what happens after you pay for challenges or become funded? It honestly creates the impression that one day your account could be suspended or your payout denied without any meaningful explanation — and the only response you’d receive would be: “FN has its own reasons.” “All decisions are final.” For a prop firm that expects traders to trust them with their money, time, and effort, that mentality is a serious red flag.

REVISION 15/05/2026 Just sharing my experience with FundedNext customer service — and why I’m now revising the 5-star review I gave them only two days ago. Two days ago, I contacted support with a simple question. After answering it, the representative immediately encouraged me to leave a 5-star review, which I did at the time because the interaction seemed positive. But yesterday completely changed my perspective. I contacted them regarding their giveaway after noticing that my entry was excluded despite being very close and meeting all the required conditions. What disappointed me wasn’t simply the result itself, but the complete lack of transparency and willingness to even review the situation when I reached out for clarification. What I received in return was one of the most dismissive customer service experiences I’ve had. The representative didn’t even ask for my X account or attempt to verify anything. Instead, she repeatedly responded with: “FN has its own reasons.” “All decisions are final.” No explanation. No transparency. No willingness to investigate. That instantly made me regret the 5-star review I had just given them. What concerns me most is that I don’t even have a FundedNext account yet. If this is how they treat someone before becoming a customer, what happens after you pay for challenges or become funded? It honestly creates the impression that one day your account could be suspended or your payout denied without any meaningful explanation — and the only response you’d receive would be: “FN has its own reasons.” “All decisions are final.” For a prop firm that expects traders to trust them with their money, time, and effort, that mentality is a serious red flag.

Please delete my account profile, I am not coming back to your platform again. Your rules are very shady. FTMO is more transparent and their rules are very flexible than you people.

Please delete my account profile, I am not coming back to your platform again. Your rules are very shady. FTMO is more transparent and their rules are very flexible than you people.

Chatting with their customer support is a real torture. Their support service constantly responds by copying and pasting parts from the web instead of answering user's questions. It looks like they don't care what do you ask, they just copy and paste something that is just a bit relevant to respond to you. Annie, Rex, Mark, the same with every agent. You end up confused, and not knowing what to do. Now the support tells me that a BOGO (purchased account, and not the free one) cannot be merged, then that it can be merged. I really don't know where I can get reliable information from, since they don't show their phone number :(.

Chatting with their customer support is a real torture. Their support service constantly responds by copying and pasting parts from the web instead of answering user's questions. It looks like they don't care what do you ask, they just copy and paste something that is just a bit relevant to respond to you. Annie, Rex, Mark, the same with every agent. You end up confused, and not knowing what to do. Now the support tells me that a BOGO (purchased account, and not the free one) cannot be merged, then that it can be merged. I really don't know where I can get reliable information from, since they don't show their phone number :(.

I withdraw $640 and they only disbursed $40. WTH?? They not gave me any solid reason. I have proof to share.

I withdraw $640 and they only disbursed $40. WTH?? They not gave me any solid reason. I have proof to share.