customer
PK • 5/9/2026
Request for Detailed Clarification…
Request for Detailed Clarification Regarding Daily Loss Calculation Dear FundedNext Support Team, Thank you for your response. However, I would like to clarify that on my trading platform, the visible loss was approximately around $190 when I manually closed my trades to avoid violating the $200 daily loss limit. At no point was it clearly visible to me that the account had exceeded the limit. If the actual loss became $201.35 due to spread, commission, swap, slippage, floating loss calculation, or backend updates, then this was not properly reflected in real time on my side. As a trader, I rely on the platform data shown during trading decisions. If the displayed loss and backend calculation are different, it becomes extremely difficult to manage risk accurately. Therefore, I respectfully request: A detailed breakdown of how the $201.35 loss was calculated Confirmation whether commissions, spreads, swaps, or floating drawdown were included The exact timestamp at which the limit was breached Clarification on why the platform did not clearly warn before breach I am not denying your rules, but I genuinely believed I was still within the allowed limit based on the information visible to me during trading. I hope you will review this fairly and provide full transparency regarding the calculation. Regards, Inzamam Ul Haq Account ID: 11902125
