Apex Trader Funding

Poor first experience with Apex. I signed up for an evaluation account and selected Rithmic/NinjaTrader. I already have a professional TradingView subscription and I am used to trading from that platform, so moving across to NinjaTrader/Rithmic was already going to be a new experience for me. But I accepted that because it was one of the available Apex options. Immediately after purchase, I realised the setup was not suitable for my Chromebook because I needed a clean web-based trading platform. I contacted support straight away, before properly using the evaluation account, and asked if they could switch it to Tradovate, which was the more suitable web-based option for my device setup. Apex refused to make the change and relied on their no-conversion/no-refund policy. To be clear, this was not about trading losses, blaming the firm, or trying to avoid responsibility. I have had accounts closed with other firms and never blamed the company for my trading. I own my trading outcomes. This issue was about platform suitability and customer service immediately after signup. Apex suggested workarounds such as Rithmic Mobile, TradingThings.io, and VPS-style options. Those may technically work for some people, but that was not the clean setup I needed. I did not want to start trading through workarounds and third-party access when the correct platform for my setup was Tradovate. In my opinion, Apex handled the situation poorly and showed very little flexibility for a brand-new customer who raised the issue immediately. If you are signing up, be extremely careful before paying. Once you choose a platform, they appear unwilling to correct it, even straight after purchase. I will not be continuing with Apex after this experience.

Poor first experience with Apex. I signed up for an evaluation account and selected Rithmic/NinjaTrader. I already have a professional TradingView subscription and I am used to trading from that platform, so moving across to NinjaTrader/Rithmic was already going to be a new experience for me. But I accepted that because it was one of the available Apex options. Immediately after purchase, I realised the setup was not suitable for my Chromebook because I needed a clean web-based trading platform. I contacted support straight away, before properly using the evaluation account, and asked if they could switch it to Tradovate, which was the more suitable web-based option for my device setup. Apex refused to make the change and relied on their no-conversion/no-refund policy. To be clear, this was not about trading losses, blaming the firm, or trying to avoid responsibility. I have had accounts closed with other firms and never blamed the company for my trading. I own my trading outcomes. This issue was about platform suitability and customer service immediately after signup. Apex suggested workarounds such as Rithmic Mobile, TradingThings.io, and VPS-style options. Those may technically work for some people, but that was not the clean setup I needed. I did not want to start trading through workarounds and third-party access when the correct platform for my setup was Tradovate. In my opinion, Apex handled the situation poorly and showed very little flexibility for a brand-new customer who raised the issue immediately. If you are signing up, be extremely careful before paying. Once you choose a platform, they appear unwilling to correct it, even straight after purchase. I will not be continuing with Apex after this experience.

Customer service took 3 days to send me a simple form. After i requested a payout I also had to wait (still waiting) for them to send the money. Their email says 3-4 business days and so far im on my 6th, its been more than a week already. Def do not recommend if you have other options out there.

Customer service took 3 days to send me a simple form. After i requested a payout I also had to wait (still waiting) for them to send the money. Their email says 3-4 business days and so far im on my 6th, its been more than a week already. Def do not recommend if you have other options out there.

overal no issue , but they offere new EOD accounts , but no allow You to buy them for unknow reasons, after contacting Help Desk they only offer to buy Intraday Trailing without any explanation what is the reason for blockage

overal no issue , but they offere new EOD accounts , but no allow You to buy them for unknow reasons, after contacting Help Desk they only offer to buy Intraday Trailing without any explanation what is the reason for blockage

Horrible payout times

Horrible payout times

Avoid this firm if you value your time or capital. I have spent thousands of dollars here (21 evaluations and 4 PAs). The moment you actually succeed and pass an evaluation, they 'glitch' your ID verification and block your account. Their support team is a ghost town. I have submitted legal proof of identity and selfies, and they respond by silently closing my tickets without a word of explanation. They are happy to take your money for evaluations, but they make it impossible to actually move to a funded state or request a payout by hiding behind 'ID verification' errors. This is a clear breach of contract. I am now in the process of a full legal chargeback for every dime spent with this company. If you are a serious trader, find a firm that actually has a functioning support desk and respects its high-volume clients.

Avoid this firm if you value your time or capital. I have spent thousands of dollars here (21 evaluations and 4 PAs). The moment you actually succeed and pass an evaluation, they 'glitch' your ID verification and block your account. Their support team is a ghost town. I have submitted legal proof of identity and selfies, and they respond by silently closing my tickets without a word of explanation. They are happy to take your money for evaluations, but they make it impossible to actually move to a funded state or request a payout by hiding behind 'ID verification' errors. This is a clear breach of contract. I am now in the process of a full legal chargeback for every dime spent with this company. If you are a serious trader, find a firm that actually has a functioning support desk and respects its high-volume clients.