Lawrence Ryland
US • 9/24/2024
I watched the video Darrell put out
I watched the video Darrell put out. Although, very professional, nothing was addressed with payouts. Other than to say that they are quicker. Yet, we still see people getting denied and if they broke a rule that’s fine, except there’s zero feed back to what they did. As there are still many people posting that they were denied payouts without a reason as to why. How, can you say you’re trying to treat traders well when you denied them a payout for reasons they don’t even know. I also talked to a female trader who had recently been denied a payout, she had no clue as to why. So, she went back through all her trades, thinking maybe she broke a rule. However, after looking through her trades there were no rules broken, she had sent in video of trades and was never given a reason as to why she was denied. That’s simply unacceptable, when this is your job and you mess with that instead of immediately explaining to the trader as to why they aren’t getting paid. When now there’s companies like tradify, topstep, take profit and fast track trading, who don’t deny payouts, don’t have 30 different rules that could forgo you a payout. How can you say in your video that your doing better for the customer? Clearly, firms that only have one or two rules which consist of… don’t blow your account and some have consistency rules but that’s it, trading can be extremely frustrating at times and then to not get a payout when you do profit, that’s not good for any trader. Nice video though, at least this time you weren’t disrespectful.