jimmy ascension
GR • 11/4/2024
Apex Shady/disrespecting Customers .
Apex disrespecting Customers . 2xProbations back to back . Literally 0 communication/honesty/solutions and most importantly, ZERO proofs as of WHY they DECIDED to put me on probation ( probation without as of those 3 reasons they have). 2 Payout requests , both , automated denied. Chris/Matthew as well throught helpdesk of apex, had told me, that i didnt have payout restrictions, and on top of that i kept getting denied with no actual proof and explanation as of WHY. Apex Compliance never communicated with me nor provided me any insights as of "what i should fix'", Supposedly. All they did was , pointing me towards helpdesk and compliance team, or to read their Consistency rules, probation and all that. Meanwhile, when i send the logs and proof as of i didnt had Violated LITERALLY any rule, they kept saying thats automated denials and helpdesk couldnt do or have access to anything. So, no helpdesk had proof or knowledge, Compliance neither. Tell me , when there is money on the line, WHO the actual fu$k does someone have to contact with in order for them to get their money? Again , no real proof as of why probation standards not me, as i literally execute with , SL, tp and i bring my SL to BE after 5 points of profit already. No reasons of denial. No communication, No honesty, no integrity at all . 2 Months Unpaid because of this prop firm. I was a fan and a supporter of apex, but this is over with them. Shame on Darrell, Shame on John as well, that run this company this way. 26/2/2025 and Apex is even way worse than what i described above. Dont bother