Apex Trader Funding

Taking too long for cash out

Taking too long for cash out

I had a very disappointing experience. I purchased a 25k challenge but immediately ran into issues. I was required to download multiple platforms, and NinjaTrader would not allow me to open an account due to “EU laws” something that was never clearly stated beforehand. There was no live chat support, and I had to wait around 10 hours for an email response. Within 5 minutes of my purchase, I requested a refund because I couldn’t even use the service, but they refused, stating they don’t offer refunds. On top of that, important rules are not clearly emphasized. For example, there is a maximum of 6 payouts on funded accounts after that, the account is closed and you need to purchase and pass a new challenge again. This is a major condition that should be clearly highlighted upfront. Overall, I paid for a service I was unable to use, with limited support and unclear rules. I would not recommend this experience.

I had a very disappointing experience. I purchased a 25k challenge but immediately ran into issues. I was required to download multiple platforms, and NinjaTrader would not allow me to open an account due to “EU laws” something that was never clearly stated beforehand. There was no live chat support, and I had to wait around 10 hours for an email response. Within 5 minutes of my purchase, I requested a refund because I couldn’t even use the service, but they refused, stating they don’t offer refunds. On top of that, important rules are not clearly emphasized. For example, there is a maximum of 6 payouts on funded accounts after that, the account is closed and you need to purchase and pass a new challenge again. This is a major condition that should be clearly highlighted upfront. Overall, I paid for a service I was unable to use, with limited support and unclear rules. I would not recommend this experience.

Absolute horrible support. Tickets go unanswered for weeks and then get closed. Don't expect to get any kind of help with any issue from them. Had multiple legacy payouts denied with 0 violations within 2 months, and then faced account closure while up almost 95k throughout 20 accounts for asking about it on X. Use any other firm.

Absolute horrible support. Tickets go unanswered for weeks and then get closed. Don't expect to get any kind of help with any issue from them. Had multiple legacy payouts denied with 0 violations within 2 months, and then faced account closure while up almost 95k throughout 20 accounts for asking about it on X. Use any other firm.

APEX stole 6 thousand dollars from me. Made 8k and was only able to take 1 out of 2 approved payouts before they closed my account and never sent the 2nd payout. I was 4.5k above drawdown when account was closed on a Saturday night. Created a ticket, got 0 correspondence before they closed it. Horrible company. APEX IS A SCAM. STAY FAR AWAY. Use tradeify, topstop, lucid, tpt, use anybody but apex! 2026 bucket shop. 0 stars!

APEX stole 6 thousand dollars from me. Made 8k and was only able to take 1 out of 2 approved payouts before they closed my account and never sent the 2nd payout. I was 4.5k above drawdown when account was closed on a Saturday night. Created a ticket, got 0 correspondence before they closed it. Horrible company. APEX IS A SCAM. STAY FAR AWAY. Use tradeify, topstop, lucid, tpt, use anybody but apex! 2026 bucket shop. 0 stars!

My rithmic account wouldn't allow me to log in and I couldn't close my positions on ninja trader. My max run up was over a 10%. 50k account, made 3K on the day from 52,500 to 55,500. but couldnt close my position and it " trailed to my max drawdown of -2,000" at 53,000. meaning my position fell all the way back to literally the mark to PASS THE CHALLENGE. They read it as a fail. absolute joke these guys. Hi Jerome, Thank you for reaching out to us. Your account APEX-558824-04 was liquidated because your unrealized balance fell below the trailing drawdown threshold. Your account reached an Unrealized Peak Balance of $55,133, which set your Trailing Drawdown limit at $53,000. The system automatically liquidates the account as soon as the unrealized balance drops below that limit. Sometimes, there can be a small delay between the time your account balance goes below the liquidation threshold and when the account is liquidated. Even if it later moves back, crossing the threshold still triggers liquidation. Here’s the trade that led to the liquidation: You can find more information on how the Trailing threshold works here: Intraday Trailing Drawdown Explained. Regarding next steps, since this is an evaluation account, you may continue trading by purchasing a new evaluation at your convenience. If you have any further questions, please don’t hesitate to reach out. Kind regards, Ivan Support

My rithmic account wouldn't allow me to log in and I couldn't close my positions on ninja trader. My max run up was over a 10%. 50k account, made 3K on the day from 52,500 to 55,500. but couldnt close my position and it " trailed to my max drawdown of -2,000" at 53,000. meaning my position fell all the way back to literally the mark to PASS THE CHALLENGE. They read it as a fail. absolute joke these guys. Hi Jerome, Thank you for reaching out to us. Your account APEX-558824-04 was liquidated because your unrealized balance fell below the trailing drawdown threshold. Your account reached an Unrealized Peak Balance of $55,133, which set your Trailing Drawdown limit at $53,000. The system automatically liquidates the account as soon as the unrealized balance drops below that limit. Sometimes, there can be a small delay between the time your account balance goes below the liquidation threshold and when the account is liquidated. Even if it later moves back, crossing the threshold still triggers liquidation. Here’s the trade that led to the liquidation: You can find more information on how the Trailing threshold works here: Intraday Trailing Drawdown Explained. Regarding next steps, since this is an evaluation account, you may continue trading by purchasing a new evaluation at your convenience. If you have any further questions, please don’t hesitate to reach out. Kind regards, Ivan Support