Apex Trader Funding

Take too long to respond

Take too long to respond

I joined Apex with high hopes, but my experience turned out to be deeply frustrating and unfair. After reaching over $7,500 in profits on my PA account (PA-APEX-xxxxxx), I submitted a payout request on June 3rd. I had met all conditions. Yet, days later, Apex reset my account to zero, citing a scaling rule violation that allegedly occurred on June 5th, after my payout request. No warnings, no system alerts, and no transparency. Worst of all — no response to my formal complaint or follow-up emails for over a month now. This isn’t how a professional firm should treat traders. It's discouraging, especially after the time, energy, and money invested. Your profits can disappear overnight, and you're left in the dark with no explanation or support. Think twice before committing to Apex. You may do everything right, meet all the conditions, and still lose everything due to vague rules and zero communication. Save yourself the time, money, and energy — avoid this company..

I joined Apex with high hopes, but my experience turned out to be deeply frustrating and unfair. After reaching over $7,500 in profits on my PA account (PA-APEX-xxxxxx), I submitted a payout request on June 3rd. I had met all conditions. Yet, days later, Apex reset my account to zero, citing a scaling rule violation that allegedly occurred on June 5th, after my payout request. No warnings, no system alerts, and no transparency. Worst of all — no response to my formal complaint or follow-up emails for over a month now. This isn’t how a professional firm should treat traders. It's discouraging, especially after the time, energy, and money invested. Your profits can disappear overnight, and you're left in the dark with no explanation or support. Think twice before committing to Apex. You may do everything right, meet all the conditions, and still lose everything due to vague rules and zero communication. Save yourself the time, money, and energy — avoid this company..

I am (was now) one of the oldest customers of Apex (APEX-18057) and most likely the one who would have spent most on Evals and PAs with them, and I have been rating them the best so far on all platforms. I have also been using Apex copier to copy my trades. Thanks to the opportunity provided by Apex I started becoming consistent and profitable. And may be Apex didnt like that about me and the closed all my profitable PA accounts and also denied pending payouts of 6k. Charges: I was found guilty of hedging for few seconds between NQ and mnq. Ok, hedging is a breach of contract I agree but there is no mechanisan within Apex to appeal or for second review. What they call hedging was a copied trade using Apex copier between NQ and MNQ and I also shared proofs with them for the same. Atleast you could have removed my profits since the day of that incident. Rather you decided to close my accounts as you know those were on profits. And i even asked them that if they want to close and settle my accounts then atleast give me the profits in my PA accounts that I accumulated before this hedging incident and they refused that as well. Technical glitches do happen and if it happens with their own copier they also should be equally responsible. I believe 90% of customers are still happy with Apex but I predict that soon this is going to change as they find new and innovative ways to deny payouts. Customer loyalty and customer greviences dont hold a place in their rulebook. And especially if you are, or, turning into a profitable trader you are a problem for them. All the best Apex. I anticipate more such feedback in the coming days. (Advise to all apex traders: Just keep withdrawing profits as regularly as possible from Apex. You never know on what pretext they will close your accounts and seize all the profits. Technical glitches can happen with anyone and if that happens with you they will not even give a single opportunity to listen to your justification. Thank me later for this advise). Note: I know a lot of people are skeptical to post their negative experience and honest review here about Apex because they are scared that Apex ll ban them. But if you don't speak up now a lot of new traders ll keep getting trapped. So plz do do speak up.

I am (was now) one of the oldest customers of Apex (APEX-18057) and most likely the one who would have spent most on Evals and PAs with them, and I have been rating them the best so far on all platforms. I have also been using Apex copier to copy my trades. Thanks to the opportunity provided by Apex I started becoming consistent and profitable. And may be Apex didnt like that about me and the closed all my profitable PA accounts and also denied pending payouts of 6k. Charges: I was found guilty of hedging for few seconds between NQ and mnq. Ok, hedging is a breach of contract I agree but there is no mechanisan within Apex to appeal or for second review. What they call hedging was a copied trade using Apex copier between NQ and MNQ and I also shared proofs with them for the same. Atleast you could have removed my profits since the day of that incident. Rather you decided to close my accounts as you know those were on profits. And i even asked them that if they want to close and settle my accounts then atleast give me the profits in my PA accounts that I accumulated before this hedging incident and they refused that as well. Technical glitches do happen and if it happens with their own copier they also should be equally responsible. I believe 90% of customers are still happy with Apex but I predict that soon this is going to change as they find new and innovative ways to deny payouts. Customer loyalty and customer greviences dont hold a place in their rulebook. And especially if you are, or, turning into a profitable trader you are a problem for them. All the best Apex. I anticipate more such feedback in the coming days. (Advise to all apex traders: Just keep withdrawing profits as regularly as possible from Apex. You never know on what pretext they will close your accounts and seize all the profits. Technical glitches can happen with anyone and if that happens with you they will not even give a single opportunity to listen to your justification. Thank me later for this advise). Note: I know a lot of people are skeptical to post their negative experience and honest review here about Apex because they are scared that Apex ll ban them. But if you don't speak up now a lot of new traders ll keep getting trapped. So plz do do speak up.

Charged for two subscriptions yesterday. I emailed support to let them know my two accounts are still not showing up. No response. The company keeps taking money and the lack of follow through is getting f even more scarce. I want the accounts I have been billed for. Ticket number 998539 has been created in the Apex Trader Funding Support Helpdesk System. Waiting for this matter to be cleared up and those two accounts that I have been billed for are showing up on my control center!

Charged for two subscriptions yesterday. I emailed support to let them know my two accounts are still not showing up. No response. The company keeps taking money and the lack of follow through is getting f even more scarce. I want the accounts I have been billed for. Ticket number 998539 has been created in the Apex Trader Funding Support Helpdesk System. Waiting for this matter to be cleared up and those two accounts that I have been billed for are showing up on my control center!

I’ve been trying to contact Apex for 2 months about my account being under review and never heard back from them. I’m trying to get more accounts and it’s frustrating not having their support team reach back after multiple emails and months.

I’ve been trying to contact Apex for 2 months about my account being under review and never heard back from them. I’m trying to get more accounts and it’s frustrating not having their support team reach back after multiple emails and months.