Phillip Page
US • 1/17/2026
I need help with my pending payout issue.
I requested a pay out and then the day next day I had placed a quick trade, I was quickly in profit of $200, so I tried to close a trade but NinjaTrader wouldn't let me close the trade, an error message kept appearing on the screen. Then , I tried to close the trade on tradeovate , and tradeovate said "order rejected". For 30 minutes, I tried to close the trade and I was not able to, then the price had reversed and blew my entire PA account. Then, I sent Apex a screenshot of the error message that appeared when I was trying to close the trade and their response was to contact Ninja Trader about the issue. So, contact Ninja Trader and they basically put the blame on Apex. So, no one helped me with my situation and currently my PA account is blown and my payment request is stuck "pending " status , and it's been a like that for a week.