Alan Acuña
US • 1/22/2026
Ihave been a customer of Apex for over…
Ihave been a customer of Apex for over 6 months and have always followed all rules and never caused any issues. Recently, my account was suddenly closed without explanation. I have made multiple attempts to contact their support team to have my account reactivated, but I have received no response whatsoever. This is extremely frustrating, as all I want is to recover my account and continue taking my exams. Ignoring loyal customers who have never had problems shows a lack of professionalism and care. I hope Apex addresses this issue promptly, as the lack of communication is unacceptable and leaves long-time users feeling completely disregarded. Si quieres, puedo hacer una versión aún más directa, que mencione que estás documentando todo y que, de no recibir respuesta, reportarás el caso públicamente y a tu banco, lo que suele obligar a empresas web a reaccionar rápido.